Reference

Terms That Cover Your Account on batjilii

These terms set out how your batjilii account works — what you can do, what we ask of you, and how wallet payments through bKash, Nagad, and Rocket are handled.

Account eligibility by regionbKash, Nagad, Rocket wallet rulesApplies to all device typesUpdated without prior notice
batjilii Terms That Cover Your Account on batjilii
HOW WE HANDLE THIS

Account Security and Policy Conduct

These terms are designed to be clear about what we do with your account data, how we handle wallet transactions, and what happens if something goes wrong. Below are the four areas we get asked about most when it comes to policy conduct on batjilii.

Account Data Handling

Your account details — name, contact, and wallet identifiers like your bKash or Nagad number — are held only for the purpose of operating your account and processing payments.

Transaction Records

Every deposit and withdrawal through Rocket, Nagad, or bKash is logged against your account. You can request a full transaction history via the in-app message tool at any time.

Account Access Control

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account pending review.

Requesting Changes

To update registered wallet details — such as switching your linked bKash number — submit a verified request through live chat. Changes take effect after identity confirmation.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause here is unclear, or you believe something on your account does not match what these terms describe, contact our support team directly. We handle terms-related queries through live chat, email, and the in-app message tool. Response times vary by channel and current volume, but every query is logged and assigned a reference number you can follow up on.

Team online

Live Chat

Open the chat icon from any page on the site. Raise your terms query directly with a support agent and get a reference number for follow-up.

Email Support

Send your account ID and a clear description of your terms concern to our support address. We respond in the order received.

In-App Message

From your account dashboard on mobile, use the message tool to submit a terms dispute or request a copy of your transaction history for review.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet payments to account closure requests.

Yes. The same terms apply regardless of which supported wallet you use. Nagad, bKash, and Rocket all fall under the payment conditions described here, alongside each wallet operator's own rules.

We can update the terms at any time by publishing a new version on this page. Continued use of your account after an update means you accept the revised terms. We recommend checking this page periodically.

Depending on the nature of the breach, your account may be suspended or closed. Funds held in your account wallet at the time of suspension are subject to review before any release is considered.

No. Your account is personal and non-transferable. Sharing login credentials or allowing another person to operate your account is a breach of these terms and may result in permanent closure.

Send a request through the in-app message tool from your account dashboard. Include your account ID and the date range you need. We will compile and return the record to your registered contact.

Access and eligibility depend on your location and whether local law in your region permits use of this type of service. It is your responsibility to confirm this before opening or continuing to use an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.